South Carolina Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (1-800-845-0432). All products and services available on this website are available at all South Carolina Federal financial centers. Show South Carolina Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (1-800-845-0432). All products and services available on this website are available at all South Carolina Federal financial centers. Frequently Asked Questions(FAQs) Are there any transaction fees for using my debit card? How do I file a card dispute? How do I order a debit card? How do I redeem points for merchandise? Is there a difference between signing and using PIN for transactions? What should I do if my card is lost or stolen?
Before filing a dispute, contact the company who processed the item to resolve with them. They may require you to supply proof of the charge such as:
If you cannot reach a resolution with the merchant, you have 60 days from the statement date of which the transaction occurred to file a dispute. For Debit Card disputes:
For Credit Card disputes:
After the dispute form is submitted:
The MasterCard® Debit Card is accepted at millions of locations worldwide. You’ll have instant access to your checking account with the convenience of a card. If your card is damaged or if you have never had an ATM/Debit card assigned to your account:
Points can be redeemed for merchandise awards online or via mail. To redeem points online:
Points can be redeemed for travel awards online or via phone. Travel awards that can be redeemed through the uChoose Rewards Travel Agency include:
To redeem points:
Back to Top Is there a difference between signing and using PIN for transactions?
Benefits of signing for your purchases include:
Back to Top What should I do if my debit card is lost or stolen? For Lost or Stolen Cards:
Back to Top Why is a pending transaction different then the actual amount? An authorization may vary from the final purchase amount in situations where there is an estimated authorization amount or a tip is involved.
Back to Top Can I use my card outside the U.S.? Keep your cards open by informing us in advance. Remember to contact South Carolina Federal when your plans include travel outside the United States.
Back to Top Is South Carolina Federal Credit Union open?Our financial centers are open and ready to help you with withdrawals, deposits, loans and other account needs.
Where is South Carolina Federal Credit Union located?South Carolina Federal Credit Union. How do I close my SC Federal Credit Union account?If you wish to close your account, we ask that you stop by any branch location or Contact Us. Please be advised, your account cannot be closed if you have an open credit card and/or loan with a balance.
Is SC Federal Credit Union a good bank?It was established in 1936 and as of June of 2022, it had grown to 509 employees and 174,736 members at 27 locations. South Carolina Federal Credit Union's savings rates are 2X the national average, and it has an A health rating.
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