I have amazon prime, and have used twitch prime in the past, everything is linked correctly to my account. When i go to use my prime sub, the subscribe button is greyed out. In my subscriptions tab, it says i have a free prime sub to use. Show
I cant use it on a channel i have previously subbed to, or a new channel. Any ideas on why this is happening, or am i missing something obvious? SOLVED. Had to contact amazon support, since my account was inactive for over a year, they locked most privileges and had to unlock everything for me. Are you having trouble with the Twitch Prime subscription not yet available error? We have the complete guide you’re looking for! Your Twitch subscription is giving you a hard time, especially when you want to subscribe to a new streamer you just stumbled upon. No matter how many times you click on the subscribe button, it’s not just going through. Don’t panic since we’ve got you covered in dealing with this particular issue. To fix your Twitch Prime subscription, you need to ensure that your current account is active. You need a full-fledged Amazon Prime or Prime Gaming account to start subscribing to your favorite streamers. Also, check the country or region of your account. Setting up your account in the wrong one will display this error. Now that you have a better grasp of the issue you’re facing, we can start by identifying the various causes of this error. We can then attempt to resolve this issue using the full guide. Why Am I Not Getting My Twitch Prime SubIf you’re unable to subscribe to Twitch channels, the first thing you want to look at is the current status of your membership. It’s possible that you don’t have the appropriate one. There are also settings in your account that can cause this error. Let’s take a closer look at the possible culprits so we can take the necessary steps to fix it: 1. Membership Payment IssuesYour Amazon Prime or Prime Gaming accounts may have expired. If this happens, you won’t be able to subscribe to any Twitch channels you want to watch and support. 2. On The Wrong MembershipCertain Amazon membership tiers can give you access to Twitch Prime. However, it will not grant you all the features of a full-tier membership. 3. App And Browser GlitchesSometimes, it’s not even the memberships. The browsers and apps you use to access Twitch can have glitches and bugs that cause this error. 4. Wrong Country And RegionTwitch Prime is only available in a handful of areas. If you’ve selected the wrong one, you won’t be able to enjoy all of its benefits. Let’s now proceed to the full fix guide so you can resolve this frustrating error quickly! If your Prime sub not available yet, you don’t need to jump straight to the solutions. We recommend logging out of your Twitch account and logging back in. As long as you have no problems with your account and the issue is temporary, you should be able to gain access to your Twitch Prime. However, if this step does not solve your problem, we can proceed with the rest of these solutions: Solution #1: Restart Your Router and DeviceOne of the first things you need to check out is the networking hardware in your home. We leave our routers on most of the time since we’re using WiFi 24/7. However, this can cause issues for your router and entire network. The quickest way to clear this up would be to restart it. Doing this will clear up any connectivity and login issues you’re currently facing. Here’s how to restart your router and networking devices:
Note: You must let the router connect to the internet before checking your Twitch Prime subscription. Solution #2: Make Sure Your Account is Not an Amazon Prime InviteeIf it’s not a connectivity issue, there’s something wrong with your account. Several Amazon Prime account types don’t offer Twitch account benefits. You want to check if your account is one of these so you can take the necessary steps to resolve it. Here’s how to know if your account is an Amazon Prime invitee:
Tip: If you are an Amazon Prime invitee, you can enjoy the shopping benefits but not the others like Twitch Prime. Solution #3: Upgrade from a Free Student Prime MembershipPrime Student is another subscription tier that does not give you total access to Twitch Prime. It’s different from an invitee since it does offer a one-time free Twitch channel subscription for a month. If you resubscribe to a channel again, it will show you the “Not yet available” error. To continue your Prime benefits, you will want to upgrade to a regular subscription. Here’s how you can do that:
Note: You can still switch back to Prime Student from Prime. However, you will not be able to enjoy the 6-month trial membership. Solution #4: Check Your Membership and Payment StatusIf you’re already an Amazon Prime member, you want to make sure that your subscription is renewed for the current month. This usually happens when you set up auto-renewal, which takes care of your payments. Your credit card can get temporarily blocked, or the payment did not go through. Here’s how to check your Amazon Prime membership and payment status:
Tip: If the problem is with your credit card payment not going through, you will have to call your bank or card company to sort it out. Solution #5: Sign Up to the Correct Country or RegionYour membership status might all be in order. By that, we mean you’re not an invitee or student. You’ve also checked your payment status, and everything is fine. If this is the case, you have created your account in a country or region that does not support Twitch Prime. Don’t worry. Here’s how you can fix this:
Note: After registering, you should be able to enjoy the benefits of Twitch Prime, like subscribing to your favorite channel. Alert: Regions that offer Twitch Prime include the US, Canada, Mexico, UK, Europe, Japan, and Singapore. If none of these steps resolve your subscription issue, you can contact Amazon customer support in the regions mentioned above. They will be able to help you fix this problem so you can enjoy Twitch Prime benefits. Read Next: Best Upload Speed for Streaming Twitch? Bottom LineNow that you know how to fix Twitch Prime subscription not yet available error, you can follow the troubleshooting solutions to get it sorted out. You should be able to take care of it and enjoy watching your favorite streamers and other Prime benefits. Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Why can't I get my twitch prime sub?Ensure that you are active and have the correct subscription to an Amazon Prime or Prime Gaming account and if required, try restarting your browsing device and router as there might be a network issue causing the problem.
What does Prime subscription not yet available mean?If you resubscribe to a channel again, it will show you the “Not yet available” error. To continue your Prime benefits, you will want to upgrade to a regular subscription. Here's how you can do that: Cancel your Prime Student subscription by going to Prime Central. Click on End Membership, then End My Benefits.
Why is my Amazon Prime subscription not working?If you've narrowed the problem down to a particular device, restarting the device can solve all sorts of issues. If that doesn't work, uninstall the Prime Video app and then reinstall it. You'll probably need to log into Prime Video again after you do this.
How do I activate my twitch prime sub?Click the Subscribe button on a channel to begin. If you are not currently enrolled in Prime Gaming, you will see a shortcut to start your trial at the bottom of the subscription window. Existing Prime Gaming members will instead see a checkbox that will allow them to apply their sub towards the current channel.
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