United services automobile association claims phone number

What's the claims phone number for USAA car insurance?

This question is about USAA Insurance

Lilah Butler, Car Insurance Writer

@lilah_c 06/08/21 This answer was first published on 06/08/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

The claims number for USAA car insurance is (800) 531-8722. In addition to filing a claim over the phone, drivers can also file claims online by logging into their USAA account or through the USAA Mobile App.

If you prefer to file a claim online but don't have an account, USAA advertises that creating an account can only take a few minutes of your time.

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People also ask

What is USAA's claim time limit?

USAA does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, USAA is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.

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Your USAA car insurance policy likely requires you to report an accident “promptly” or “as soon as possible.” But even though you have to immediately report the accident, that does not mean you have to immediately file a claim. In fact, you can wait 1-10 years to file a claim, depending on your state’s laws and the type of claim you need to file.

It’s important to keep in mind that the longer you wait to file a claim, the more difficult it will be for your insurance company to investigate and approve it. Filing a claim as soon as possible helps to ensure that everyone remembers the details of the accident and the evidence is still intact, so your claim is less likely to be challenged.

USAA allows you to file a claim online or through the mobile app. If you have any questions, you can call customer service at 1-800-531-8722.

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How can I negotiate a settlement with an insurance claims adjuster?

To negotiate a settlement with an insurance claims adjuster:

  1. Start by filing a claim and sending a completed proof-of-loss form to your insurer as soon as possible, if you haven’t already done so.
  2. Wait to receive the insurance adjuster’s settlement offer (exact timeframes vary by state).
  3. Make a counteroffer if you are not satisfied with the adjuster’s offer.read full answer
  4. Provide the adjuster with any evidence or documentation supporting your counteroffer.
  5. Reach a final settlement and put it in writing.

The best way to make the negotiation process move smoothly is to document your property damage and medical expenses as much as possible. The more evidence you have, the better your chances are of having your claim settled. Generally, bodily injury claims are more complicated to settle than property damage claims.

You should also remember that insurance companies don’t always operate with your best interests in mind. So, don’t feel obligated to accept the first settlement offer that they make, especially if you know that you’re entitled to more.

If negotiations are unsuccessful, you can consider hiring an attorney to help you through the process. But if you think the insurer is acting in bad faith, then you should report them to your state’s regulator.

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Who is eligible for USAA?

Individuals eligible for USAA membership include active, retired, and honorably separated members of the U.S. military; cadets and midshipmen at U.S. service academies; and their eligible family members. Children (including step-children), spouses, widows/widowers, and former spouses who have not remarried are all considered eligible. For children to be eligible, the parent must join USAA while living.read full answer

Once someone becomes a USAA member, eligibility then extends to their family members (even if those family members aren’t in the military). For instance, if the child of someone who was a USAA member also joins USAA, that person’s spouse and kids are then eligible for membership as well. It can continue passing down that way. Eligibility does not extend to siblings or parents.

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How do I contact USAA?

You can also call us at 210-531-8722 or 800-531-8722.

How do I check my insurance claim?

Visit the website/ mobile application of your general insurer. Go to the option of tracking the claim status. Enter the required details in the form, such as your claim receipt/ file number, policy number, date of birth, etc. Submit all the details.

How long does USAA take to process a claim?

As with most insurance companies, cases that do not need to go to a formal lawsuit are resolved in 3 to 9 months on average with USAA insurance company. Cases that need to go to a lawsuit resolve on average in 6 to 18 months with USAA.

What is your USAA number?

It's the 5 — 12 digit number listed on your blue USAA card. If you don't have this card, the member number for the primary insured of the household appears on the auto ID card as the first 8-12 digits of your policy number. If you're unable to find your card, please call us at 800-531-USAA (8722).