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You can contact UnitedHealthcare using the number on the back of your member ID card. You also may be able to contact UnitedHealthcare through email or your smartphone or get your questions answered online. One day you may find yourself wondering how to contact UnitedHealthcare. Sometimes it’s for something as simple as asking for a replacement ID card or finding a participating pharmacy. Other times, you may want your plan to reconsider a payment decision or find out why a specific medication costs more than it used to. If you have a UnitedHealthcare Medicare Advantage plan, it’s easy to get in touch to find answers to your questions. How do I contact customer service for my UnitedHealthcare Medicare health or prescription drug plan?Although there is a national toll-free number for UnitedHealthcare, it’s best to start with your member ID card. Besides your name and member number, your card has contact information for your specific Medicare Advantage plan. UnitedHealthcare sells many different Medicare Advantage plans in states throughout the U.S. If you use the information on your member ID card, you have a better chance of finding the right person to help you with your plan. If your ID card isn’t handy, log into your UnitedHealthcare account online and look for contact information. You may even be able to get answers to common questions on your member site. In some cases, you can avoid the phone and email your request instead. You can also handle many questions by yourself on your member site. Once you create an account and sign in, you can:
UnitedHealthcare also has a mobile app for your smartphone so you can manage your plan on the go. Who do I contact for information about prescription drug benefits with my UnitedHealthcare Medicare Advantage plan?If you have a UnitedHealthcare Medicare Advantage plan with prescription drug benefits, follow the instructions above for contacting customer service. If you have a stand-alone Medicare Part D Prescription Drug Plan, check your member ID card for the right phone number to call. You can also find answers to most of your questions about your prescription drug coverage online. You can find out whether your medications are covered and your copayment for each. You can also sign up to have your prescriptions delivered to your home through the website or the UnitedHealthcare Health4Me mobile app. For a Medicare Advantage or Prescription drug plan, you can also log into your member site at https://www.medicare.uhc.com/. How do I contact UnitedHealthcare if I have questions about my health or medications?Most UnitedHealthcare Medicare Advantage plans include access to a 24-hour nurse hotline. If you have this benefit with your plan, you can speak to a nurse at any time at no additional cost to you. The nurse can help you with things such as:
Benefits, features and/or devices vary by plan/area. Limitations and exclusions apply. If you have questions about any of your plan benefits, including extra benefits that are not covered by Original Medicare, you can find information on your member site online or by calling the number on the back of your member ID card. To find a UnitedHealthcare plan in your area, enter your ZIP code on this page. Medicare beneficiaries may also enroll in a UnitedHealthcare Medicare Advantage plan through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare. UnitedHealthcare The Villages MedicareComplete is insured through UnitedHealthcare Insurance Company or one of its affiliated companies (UnitedHealthcare), a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. Is UnitedHealthcare Medicare Advantage the same as Medicare?Medicare Advantage (Part C) plans are all-in-one plans that combine the coverage of Original Medicare (Part A and Part B) with extra benefits you can't get from Medicare alone. Most also include Part D prescription drug coverage and may also offer additional benefits such as dental, vision, hearing and fitness.
Is AARP Medicare Advantage the same as UnitedHealthcare?While AARP Medicare Advantage Plans from UnitedHealthcare come in a variety of forms, most of them offer prescription drug coverage. Additionally, many AARP United Healthcare Medicare Advantage Plans offer the following medical benefits: $0 copays for in-network primary care provider visits.
What is the payer ID for UnitedHealthcare Medicare Advantage?Payer ID: 87726 Paper claims: Mail claims to the address on the back of the member's ID card.
Does Arizona have Medicare Advantage plans?There are four types of plans available in Arizona's Medicare Advantage program: Health maintenance organization (HMO), preferred provider organization (PPO), private fee-for-service (PFFS), and special needs plan (SNP). Each offers a different level of flexibility in your network of care providers and varies in price.
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