You have options when it comes to paying your natural gas bill.
Pay your bill online
- Credit card or debit card
- Checking account
- One-time payments without logging in
- Auto Pay
When you pay your bill online, you will be taken to our Customer Payment Portal, powered by Paymentus, designed with enhanced security features. You can easily make online payments, set up Auto Pay and view current and past bills.
More ways to pay your bill
<use xlink:href="#phone" />Pay by phone
Make a payment 24/7 using our automated Interactive Voice Response system.
Call us at 800-422-4012.
<use xlink:href="#findacontractor" />Pay in person
Many local merchants are authorized to accept payments on behalf of NW Natural. Use our tool to find a location near you.
<use xlink:href="#mail" />Pay by mail
NW Natural provides a return envelope with your monthly bill. Use the envelope to mail in your check.
Mail payments to:
NW Natural
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017
Access self-service tools and additional benefits online
Customer Payment Portal FAQ
What services are provided by the Customer Payment Portal?
What features will I see?
Is my personal information secure?
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Communication, your way.
Sign into your account to choose text or email billing notifications.
Sign inGet help with payments.
Get temporary payment plans and payment assistance when you need them.
See optionsNo-cost, low-cost efficiency tips.
Read tips that can help you improve energy efficiency and lower your monthly bill.
Register your account online.
View and pay bills, see gas use, and compare use over time.
We make it easy to pay your bill online or otherwise.
Pay By Bank Account
Use your check or savings account to make a payment.
(You must have an online account to pay your bill here)
Make a Payment/Enroll
Pay By Credit/Debit Card
Pay your bill with a credit/debit card through Speedpay. Fees may apply
Speedpay
Automated Payments
Pay your bill automatically with your bank account.
Automated Payments
Other Ways to Pay
We also accept payments by phone, mail, and at designated locations.
Other Ways to Pay
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