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Guests rated this property 3.2/5 for cleanliness.Popular amenities
5916 Caravan Ct, Orlando, FL, 32819 Explore the area
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About this areaOrlando
In the entertainment district, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is in Florida Center, a neighborhood in Orlando with good shopping. Orlando International Premium Outlets and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Traveling with kids? Make time for The Wizarding World of Harry Potter™, or check out an event or a game at Amway Center. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide Opens in a new window View more Aparthotels in Orlando Opens in a new window What's nearby
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About this propertyHoliday Inn & Suites Across From Universal Orlando, an IHG HotelFamily-friendly Orlando aparthotel in Florida Center, walk to Universal Orlando Resort An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Each apartment provides a refrigerator and a coffee/tea maker, plus free WiFi and an LCD TV with cable channels. Room service, a pillow menu, and free newspapers are among the other amenities available to guests. Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center. LanguagesEnglish, Portuguese, Spanish Cleaning and safety practicesEnhanced cleanliness measuresDisinfectant is used to clean the property High-touch surfaces are cleaned and disinfected Sheets and towels are washed at 60°C/140°F or hotter Follows standard cleaning and disinfection practices of Clean Promise (IHG) Social distancingContactless check-out Protective shields in place at main contact areas Guest rooms kept vacant for 48 hours between stays Social distancing measures in place Safety measuresPersonal protective equipment worn by staff Temperature checks given to staff Masks and gloves available Masks are required at the property Hand sanitizer provided Enhanced food service safety measures are in place Individually-wrapped food options available This information is provided by our partners. Property amenitiesPool/Spa
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Family friendly
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See similar propertiesPoliciesCheck-inCheck-in from 4:00 PM - 3:00 AM Late check-in subject to availability Minimum check-in age - 21 To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-outSpecial check-in instructionsGuests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Access methodsPetsPets allowed for an extra charge of USD 100 per pet, per stay Service animals are welcome, and are exempt from fees 2 per room (up to 65 lbs) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available Children and extra bedsChildren are welcome 3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property Property payment typesImportant informationOptional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You need to knowThis property is managed by a professional host. The provision of housing is linked to their trade, business, or profession Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property We should mentionPool access available from 9 AM to 11 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly) Property is also known asHoliday Inn Orlando Universal Holiday Inn Orlando Universal Hotel Hotel Holiday Inn Orlando Universal Holiday Inn Across Universal Orlando Hotel Holiday Inn Across Universal Hotel Holiday Inn Across Universal Orlando Holiday Inn Across Universal Holiday Inn Suites Across From Universal Orlando Holiday Inn Suites Across From Universal Orlando an IHG Hotel Rating 5 - Excellent. 393 out of 1561 reviews" " Rating 4 - Good. 346 out of 1561 reviews" " Rating 3 - Okay. 289 out of 1561 reviews" " Rating 2 - Poor. 268 out of 1561 reviews" " Rating 1 - Terrible. 265 out of 1561 reviews" " 3.1/5Property conditions & facilities Traveled with family Oct 29, 2022 Liked: Cleanliness, property conditions & facilities Perfect size and great staff Stayed 4 nights in Oct 2022 Traveled with family and small children Oct 22, 2022 Stayed 3 nights in Oct 2022 Traveled with family Oct 21, 2022 Liked: Cleanliness, amenities, property conditions & facilities Did not like the extra parking charge when already paying hotel fees. Stayed 1 night in Oct 2022 Traveled with partner Oct 15, 2022 Disliked: Cleanliness, property conditions & facilities No hot water in shower and hair everywhere. Broken sink Stayed 1 night in Oct 2022 Traveled with partner Oct 14, 2022 Liked: Amenities,
property conditions & facilities It’s was not very clean our sheets had holes place is remodeled but doesn’t feel clean Stayed 2 nights in Oct 2022 Traveled with family and small children Oct 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities Stayed 3 nights in Jul 2022 Traveled with family and small children, Traveled with partner, Traveled with family Oct 5, 2022 Disliked: Cleanliness, amenities, property conditions & facilities The hotel is very run down and not well kept at all. The room stunk of mold and mildew. Water and mold stains on the ceiling. The carpet was old, worn and most of the time felt damp (we wore shoes/sandals pretty much all the time rather than put our feet on the carpet). Only 1 of the three elevators worked.
One morning when the room was cleaned the staff took all the towels and left no clean ones. Had to go ask for a roll of toilet paper because less than 1/4 roll was in the room. We would never, ever stay at this property again. Stayed 1 night in Oct 2022 Traveled with pets Oct 4, 2022 Liked: Cleanliness, amenities, property conditions & facilities A very well run operation. Staff were very
polite and helpful. Some housekeeping staff could not understand my instructions. Also, it would greatly help if the hotel provided a wet vacuum service -- and free hot coffee in the AM -- during storms. I would pay for such a service if it would mean minimizing significant damage to my car. Stayed 6 nights in Sep 2022 Traveled with family Oct 3, 2022 Disliked: Cleanliness, amenities The
property is in a great location. Right across the street from universal Stayed 1 night in Oct 2022 Traveled with group, Traveled with family Sep 25, 2022 Liked: Cleanliness, property conditions & facilities We stayed for one night and that morning, check out was at 11am. House keeping started knocking on our door before 8am and came back knocking and opening the door multiple times even with the do not
disturb sign on the door and after verbally expressing we did not want them to come in and to go away. Stayed 1 night in Sep 2022 |