Smart card logon fails with error You cannot use a smart card to log on because smart card logon isn't supported for your user account, which possibly indicates your domain controller does not have a valid certificate. Follow these steps to request a new certificate: Updated 5 months ago
The problem is that the domain specified in the authencation certificate is invalid or inaccessble. Open client certificate (in certificate manager), switch to Details tab and scroll down to Subject Alternative Names certificate extension. Check for User Principal Name. It contains logon user name and authoritative domain for your user account. Client workstation attempts to contact specified domain to validate your credentials and fails. If the Answer is helpful, please click "Accept Answer" and upvote it.
Yes, we did validated and i forgot to point out that when i connect the affected PC to corporate network its getting fixed automatically. With an example below, I work continously at remote via VPN, i lock my windows 10 laptop "windows key + L" then come back after an hour, and i see in the screen "the domain specificied is not available" This may help for you to direct us
Issue still persists, it is directing to smard card certification error. We are still working with Microsoft
Tom-4843 answered Aug 18, '22 Tom-4843 published Aug 18, '22 Hi there, i have the same issue here. Did you find a way to fix this ? Hello @Studmuffin1134-8970, Thank you for posting here. First 1.Type certlm.msc on Search Bar and click
Enter. Second  Here is a similar case we can refer. If is does not work above, please confirm information below: 1.How many accounts have such issue? Thank you for your understanding. Best Regards, |
You cannot logon using a smart card
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