Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.
Super-Fast Shopping & BookingBook a trip in just a few quick taps. Make it even faster when you use your stored credit cards or PayPal® account.
Everything you need to TravelGet the information you need right at your fingertips on the home screen - gate information, boarding position, flight status and more.
Boarding Pass on the GoGet mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Google Pay!
Travel FundsYou can now use Flight Credits, Southwest LUV Vouchers and Gift Cards when changing your flight in the app. Your unused Southwest® Flight Credits show up automatically when you tap ‘View Funds’ within ‘My Account’.
Inflight Entertainment*Use the app to take you to our Inflight Entertainment Portal where you can watch free live TV1, listen to free music from iHeartRadio1, access free on-demand TV episodes, and view free movies.
*Available only on WiFi-enabled aircraft. Limited time offer. Where available. 1Due
to licensing restrictions, on WiFi-enabled international flights Free Live TV and iHeartRadio may not be available for the full duration of flight.
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer, and then tap on “Chat”.
Airport Pickup and Drop-offThanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, Hotels, and VacationsUse our app to quickly book all of your travel needs.
Earn Rewards when you TravelSign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, you can add it after booking your flight and still earn points. You can then use those points to purchase more flights!
Southwest Airlines offers ticketless flight confirmation. (Photo: John Foxx/Stockbyte/Getty Images )
Southwest Airlines offers passengers the option to purchase tickets online. When you reserve a flight online the airline sends you an email that includes a six-digit, alphanumeric reservation-confirmation-number; this eliminates the need for a paper ticket. The confirmation number allows you to check-in for your flight -- online -- up to 24 hours prior to your scheduled departure time. You have the option of using your ticketless confirmation to check in at a Southwest Airline kiosk at the airport. This eliminates the need to stand in long lines at the ticket counter.
Online
Step 1
Visit the Southwest Airlines website. Locate and click "Check In," located on the right side under the "Quick Air Links" section.
Step 2
Enter your confirmation number in the designated field.
Step 3
Enter your first and last name in the boxes provided, and click "Check In."
Step 4
Follow the necessary steps to change your flight, select or change your seat and print your boarding pass. You must have a boarding pass to enter the plane.
Airline Kiosk
Step 1
Write down or print your reservation confirmation number. This is found on the email you received from Southwest Airlines. Keep it accessible upon your arrival at the airport. The confirmation number is essential to boarding the flight.
Step 2
Arrive at the airport at least two hours before your flight time. Arriving early allows ample time to pass through the ticket and security lines.
Step 3
Locate the Southwest Airlines kiosk at the airport.
Step 4
Access your reservation by entering the confirmation number. Swipe a major credit card with your name on it.
Step 5
Retrieve your reservation and follow the steps on the kiosk screen to receive your boarding pass. Upon accessing your reservation you have the option to change your flight, add yourself to a standby list or upgrade to Business Select. Print the itinerary receipt for your records.
References
Resources
Tips
- Check your luggage from a Southwest kiosk if the kiosk is at the ticket counter.
Writer Bio
Based in Georgia, Loletrazina Church has been a professional freelance writer for more than 24 years. She has written several health-care articles and advertisement publications for websites such as KennethCole.com and Panasonic.com. Church attended Delgado College with a major in surgical technology.