Phone number to apply for food stamps over the phone

The U.S. Department of Agriculture Supplemental Nutrition Assistance Program, or SNAP, called Basic Food in Washington, helps people with low incomes make ends meet by providing monthly benefits to buy food.

NEWS: Congress approved supplemental funding for recipients of food assistance due to the impacts of COVID-19. Food supplements have been issued since April 2020 and continue on a month-to-month basis with federal approval. You can learn more about these supplemental benefits here (Cambodian, Chinese, Korean, Laotian, Russian, Somali, Spanish, Vietnamese).

Who is eligible:

Washington state residents who meet:

  • Federal program requirements.
  • Citizenship or alien status requirements.

Legal immigrants who are not eligible for federal basic food solely due their immigration status may be eligible for the state Food Assistance Program.

Applying for or receiving SNAP does not make you a public charge and will not be considered in a public charge determination. Learn more here. (Amharic, Arabic, Cambodian, Chinese, French, Korean, Lao, Persian, Punjabi, Russian, Somali, Spanish, Ukrainian, Vietnamese)

ABLE-BODIED ADULTS WITHOUT DEPENDENTS

Some childless adults will need to participate in work activities in order to stay eligible for Basic Food. More information can be found on the ABAWD page. 

 

Benefits:

Your Basic Food benefits are based on your family size and income. Are you eligible? Try our online benefit estimator.

Learn More About Basic Food Benefits:

Check out this guide for more information about how to apply for and use Basic Food benefits (English, Spanish, Russian, Vietnamese, Somali, Korean, Laotian, Chinese, Cambodian)

How to Apply For Basic Food Benefits:

You can apply for Basic Food Assistance online, by phone at 877-501-2233 or at your local Community Services Office.

The Supplemental Nutrition Assistance Program (formerly known as "food stamps") provides food assistance for nearly 1.8 million low-income New Yorkers including families, people who are aging and people with disabilities. The program helps families and individuals supplement the cost of their diet with nutritious foods.

All Cash Assistance and SNAP applicants that have been approved for benefits will receive an EBT card in the mail. If your EBT card has not yet arrived, you can go to the Brooklyn OTC site for your permanent card, or one of seven open center locations for a temporary card that will have all benefits available until the EBT card arrives. Please see this list of locations.

Regarding case inquiries, HRA requires submitting a Client Consent Form to verify a client's consent before releasing case information to a third party.

Please be aware that unscrupulous individuals may use COVID-19 as an opportunity to create a scam in order to steal your personal information. Learn more about this Potential Fraud Scam Alert and other EBT Scams Alerts.

View the Protect Your Benefits - Skimming Flyer (FLY-1095) in:

How to Apply

  • You can apply online on ACCESS HRA. Read the user guide for ACCESS HRA.
  • You can call our Infoline at 718-557-1399 to have an application mailed to you
  • You can pick up an application at one of our SNAP centers
  • SNAP Applicants can fax an application to MARU at 917-639-1111.
  • You can also print out an application and drop off at a SNAP center:

    SNAP Benefits Application (LDSS-4826):
    How to Complete the SNAP Benefit Application (LDSS-4826A):

    Simplified SNAP Application/Recertification Form Now Available for Seniors and New Yorkers with Disabilities (LDSS-5166):

    A simplified SNAP application/recertification form is now available for households where every person is age 60 or older, or has a disability, and no one in the household has earned income. You can download the simplified form below or request an application/recertification kit be mailed to you by calling Infoline at 718-557-1399.

Eligibility Factors

Here is a list of documents you may need to determine your eligibility for SNAP (W-129G):

  • View in Large Print:
  • View Screen Reader version:
  • Listen to Audio version:

Community Based Organization (CBO) Locations for Returning Documents

Need to return documents for your application? Here's a list of community partners who can help:

You can also submit documents using the ACCESS HRA app.

SNAP Need to Know Brochure (BRC-100)

Looking for a helpful overview to the SNAP application process?

View the SNAP Need to Know Brochure in:

View the Interactive version:

SUNY/CUNY/EOC Verification Form

View the SUNY/CUNY/EOC Student Verification of Enrollment Form (LDSS-5172) in:

Recertification

Instructions for recertifying for SNAP via phone (BRC-901E):

View in:

Recertifying for SNAP via IVRS (BRC-1051):

View in:

SNAP Frequently Asked Questions

Still have questions? View our SNAP Frequently Asked Questions.


SNAP On-Demand

Once you submit your online SNAP application or your recertification, call 718-SNAP-NOW (718-762-7669) anytime between 8:30 AM and 5:00 PM, Monday to Friday to complete your interview. Please remember to upload your documents using the ACCESS HRA app.

Shop for Groceries Online with your SNAP Benefits

Did you know that you can now use your Supplemental Nutrition Assistance Program (SNAP) benefits to shop online for fresh produce and groceries? Learn more.

Expedited Benefits

You may be able to get Expedited Processing if:

  • Your household has less than $100 in cash or other available resources and will have less than $150 overall during the month that you apply, or
  • Your combined income and available resources in the month of application are less than the sum of your rent or mortgage plus heat, utilities and phone, or
  • At least one person in the household is a destitute migrant or seasonal farm worker and his/her cash and bank accounts are not more than $100.

For more information call HRA's Infoline at 718-557-1399.

Emergency Food Assistance

For information about emergency food program locations and hours of operation please call the Emergency FoodLine at 866-888-8777. This is an automated hotline available 24 hours a day, 7 days a week.

Check out our Food Assistance Locator for a map of food assistance locations.

Want to work with HRA to provide food assistance? Find information on becoming a food provider.

Expanded SNAP eligibility for college students during the COVID-19 emergency

During the COVID-19 emergency, there are new rules for the SNAP program which will allow more college students to get benefits.

  • If you are a student eligible to participate in a state or federal work-study program, you may now also be eligible for SNAP, even if you aren’t currently employed in work-study.
  • If your "expected family contribution" (EFC*) is $0, and you meet other SNAP eligibility requirements, you are eligible for SNAP.

*Your EFC is found in your Student Aid Report and it is calculated based on information provided in your Free Application for Federal Student Aid (FAFSA).

These new SNAP eligibility rules will last until one month after the public health emergency from COVID-19 is officially lifted. If you are able to get benefits thanks to these new rules, your benefits will last until your next recertification even if the public health emergency is ended first.

Health Bucks

Health Bucks is a seasonal program that allows SNAP recipients to earn $2 coupons for every $5 spent on their EBT cards at farmer's markets. Learn more about the program, which is run jointly with the Department of Health and Mental Hygiene.

Read the SNAP Nondiscrimination Statement.

Emergency Broadband Benefit

If you receive SNAP or Cash Assistance, you may qualify for a $50 per month discount on your mobile or fixed broadband internet service, along with a one-time $100 discount for purchasing a laptop, tablet, or desktop computer. To apply, visit getemergencybroadband.org.

How do I apply for food stamps in Georgia over the phone?

By Phone: Call the Customer Contact Center at (877) 423-4746 to submit an application by telephone.

Can I apply for food stamps over the phone in Florida?

How do I apply for food stamps? The easiest way to apply for food stamps is online. If you'd rather apply in person, call your local office or the Florida SNAP hotline (1-850-300-4323 ) to find out how.

What number do I call for food stamp interview in Florida?

What can I do? Call the EBT Customer Service call center at 1-888-356-3281.

What is the phone number to apply for SNAP benefits in Virginia?

To apply, you can print and fill out the application form and mail it to your local office. You can also apply online. Call your State Hotline at 800-552-3431 to see if you can apply by phone.