The SSA deals with claims for retirement, disability and survivor benefits, Social Security number applications as well as all post-entitlement issues such as direct deposit information, changes of address, non-receipt of checks, and termination of benefits due to death. For detailed information on benefits and how to apply visit the Social Security Administration website.
The SSA’s regional office for EAP is in Manila. For social security claims and other questions, please contact SSA Manila directly.
EAP Regional SSA Contact Information:
Social Security Administration
United States Embassy
1201 Roxas Boulevard
Ermita, Manila, Philippines 0930
Inquiry Line: +63-2-5301-2000 option 9
(Open from 8:00 a.m. to 11:00 a.m. Tuesday & Thursday – Manila Time)
Fax: +63-2-8708-9723
E-Mail: FBU.Manila@ssa.gov
Website: Social Security Administration
U.S. Embassy Singapore is not a Social Security claims-processing post. However, we can assist with certifying copies that you will need to forward the documents to SSA Manila for the following services:
- First time SSN Application
- Replacement SSN Card
- Name Change on SSN Card
SSA Manila will mail the SSN card to the address indicated on the application. The entire process can take 2-3 months.
First Time SSN Application
If you are applying for a Social Security number (SSN) for the first time, you will need to submit the following (Original and copy – We will certify the copies and return the documents to you to mail to SSA Manila):
- Form SS-5FS (PDF 122KB);
- Evidence of age (such as birth certificate or Consular Report of Birth Abroad);
- Evidence of identity (such as passport);
- Evidence of U.S. citizenship (such as a U.S. birth certificate, U.S. passport, Certificate of Naturalization or Certificate of Citizenship), or
- Evidence of immigration status, for Legal Permanent Residents, (such as Form I-551 or I-94);
- Evidence of the identity ( such as passport) of the parent who signs the Form SS-5FS (for applicants under 12 years of age)
- Adoption Decree ( if applicable for applicants under the age of 12);
- Anyone age 12 or older must appear in person for an interview, and must submit documentation showing that absence from the U.S. was the reason a SSN was never assigned. The documentation (such as school and/or employment records) must be comprehensive, and date from the time the person departed the U.S. to the present.
- Official English translation of any documents in a foreign language.
Replacement SSN Card
If you know your SSN, you will need to submit the following (Original and one copy – We will certify the copies and return the documents to you to mail to SSA Manila):
- a completed Form SS-5FS (PDF 122KB)
- Applicant’s passport
- Evidence of the identity (such as passport)of the parent who signs the Form SS-5FS (for applicants under 12 years of age)
If you don’t know your SSN, please contact the SSA Manila at FBU.manila@ssa.gov.
Note: Knowing your SSN number is more important than having the actual card. The IRS, employers and financial/educational institutions verify the SSN with the Social Security Administration, regardless of whether or not a Social Security Card is presented.
Name Change on SSN Card
If you need to change your name on your Social Security records, you will need to submit the following (Original and one copy – We will certify the copies and return the documents to you to mail to SSA Manila):
Here you'll find information on Social Security office closures, safety preparedness in case of emergencies, signing up for direct deposit of your benefit payments, and more.
This page is updated every 10 minutes. Please check back for the latest information about office closings and delays and to subscribe to your state/territory.
To check the regular hours of the Social Security office in your area, go to our Social Security Office Locator.
Subscribe to a state or territory for updates
Closures or Delays Affecting In-Person Service
Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. As we expand in-person service, we strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.
This webpage lists the small number of offices that temporarily:
- may provide service only by appointment due to construction, inability to permit people to wait outside the office, or other reasons.
- may be closed to the public.
To confirm the address of the office listed, enter the zip code provided below in our office locator at //secure.ssa.gov/ICON/main.jsp.
To learn more about the three topics below, visit www.ssa.gov/coronavirus/gethelp.
- How to Get Help from Social Security
- Know Before You Go
- What to Know About Hearings
A C D F G H I K L M N O P R S T U V W
Alabama Subscribe All offices are open at this time. Alaska Subscribe The following Social Security office is only able to provide assistance by telephone today, Monday, December 12, 2022. There is no in-person service today:
American Samoa Subscribe
All offices are open at this time.
Arizona Subscribe
All offices are open at this time.
Arkansas Subscribe
All offices are open at this time.
California Subscribe
All offices are open at this time.
Colorado Subscribe
All offices are open at this time.
Connecticut Subscribe
All offices are open at this time.
Delaware Subscribe
All offices are open at this time.
Florida Subscribe
The following Social Security office(s) will temporarily stop all in-person service on Monday, December 12, 2022 at the time shown below. Assistance will still be available by telephone until 4pm:
- Hialeah - 33016 (1:30pm)
- Miami Beach - 33139 (3:00pm)
- Perrine - 33189 (1:30pm)
Georgia Subscribe
All offices are open at this time.
Guam Subscribe
All offices are open at this time.
Hawaii Subscribe
All offices are open at this time.
Idaho Subscribe
All offices are open at this time.
Illinois Subscribe
The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
- Chicago West - 60639
Indiana Subscribe
All offices are open at this time.
Iowa Subscribe
All offices are open at this time.
Kansas Subscribe
All offices are open at this time.
Kentucky Subscribe
All offices are open at this time.
Louisiana Subscribe
All offices are open at this time.
Maine Subscribe
All offices are open at this time.
Maryland Subscribe
The following Social Security office is only able to provide assistance by telephone from Monday, December 12, 2022 to Wednesday, December 14, 2022. There will be no in-person service during this period:
- Towson - 21286
Massachusetts Subscribe
All offices are open at this time.
Michigan Subscribe
All offices are open at this time.
Minnesota Subscribe
All offices are open at this time.
Mississippi Subscribe
All offices are open at this time.
Missouri Subscribe
The following Social Security office is only able to provide assistance by telephone today, Monday, December 12, 2022. There is no in-person service today:
- St. Louis North County - 63031
The following Social Security office is only able to provide assistance by telephone from Monday, December 12, 2022, to Friday, December 16, 2022. There will be no in-person service during this period:
- St. Louis Central - 63121
Montana Subscribe
The following Social Security office is only able to provide assistance by telephone today, Monday, December 12, 2022. There is no in-person service today:
- Havre - 59501
Nebraska Subscribe
All offices are open at this time.
Nevada Subscribe
On Monday, December 12, 2022, the following Social Security office is unable to provide in-person service until the time shown below. Assistance is available by telephone:
- Elko - 89801 (10:00 AM)
New Hampshire Subscribe
All offices are open at this time.
New Jersey Subscribe
All offices are open at this time.
New Mexico Subscribe
The following Social Security office is only able to provide assistance by telephone from Friday, December 9, 2022 to Monday, December 12, 2022. There will be no in-person service during this period:
- Carlsbad - 88220
New York Subscribe
The following Social Security office(s) will temporarily stop all in-person service on Monday, December 12, 2022, at the time shown below. Assistance will still be available by telephone until 4pm:
- Yonkers - 10701 (12:45pm)
North Carolina Subscribe
All offices are open at this time.
North Dakota Subscribe
The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
- Williston - 58801
Northern Mariana Islands Subscribe
All offices are open at this time.
Ohio Subscribe
All offices are open at this time.
Oklahoma Subscribe
The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
- Enid - 73703
Oregon Subscribe
All offices are open at this time.
Pennsylvania Subscribe
The following Social Security office is only able to provide assistance by telephone from Monday, December 12, 2022 to Monday, December 19, 2022. There will be no in-person service during this period:
- Meadville - 16335
Puerto Rico Subscribe
All offices are open at this time.
Rhode Island Subscribe
All offices are open at this time.
South Carolina Subscribe
All offices are open at this time.
South Dakota Subscribe
The following Social Security office(s) are only able to provide assistance by telephone today, Monday, December 12, 2022. There is no in-person service today:
- Sioux Falls - 57108
The following Social Security offices are temporarily closed for in-person service but are helping customers by telephone:
- Pierre - 57501
Tennessee Subscribe
All offices are open at this time.
Texas Subscribe
The following Social Security office is only able to provide assistance by telephone from Monday, December 12, 2022 to Friday, December 16, 2022. There will be no in-person service during this period:
- Pampa - 79065
U.S. Virgin Islands Subscribe
All offices are open at this time.
Utah Subscribe
All offices are open at this time.
Vermont Subscribe
All offices are open at this time.
Virginia Subscribe
All offices are open at this time.
Washington Subscribe
All offices are open at this time.
Washington D.C. Subscribe
All offices are open at this time.
West Virginia Subscribe
All offices are open at this time.
Wisconsin Subscribe
All offices are open at this time.
Wyoming Subscribe
All offices are open at this time.
If Your Local Office is Closed
If your local Social Security office is closed, be aware that many services are available online.
If you had a scheduled appointment, please call 1-800-772-1213 for assistance.
You also can do business with Social Security over the phone by calling 1-800-772-1213 (TTY number, 1-800-325-0778).
Emergency Payments
If you do not receive your regularly scheduled payment from Social Security as a result of severe weather or other emergencies, please call your local Social Security office. You can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information.
Direct Deposit Information
With Direct Deposit, your money is safe in your bank, savings and loan, or credit union account no matter what happens to interrupt mail service. For more information or to sign up visit our Direct Deposit site.
Direct Express Information
If you do not have a bank account, you can sign up for the Direct Express® card program. With Direct Express®, deposits from federal payments are made directly to the card account.