Legal enforcement action filed on your social security number for criminal activities

Social Security Fraud, Misuse, or Impersonation

Legal enforcement action filed on your social security number for criminal activities
Legal enforcement action filed on your social security number for criminal activities

The Social Security Administration (SSA) investigates reports like these:

  • Providing false information or evidence for a benefit claim
  • Concealment of work and assets
  • Representative payee misuse
  • Misuse and trafficking of Social Security numbers and cards by people or businesses
  • Reports of criminal activity and serious misconduct involving Social Security employees

  • SSA’s Office of Inspector General (OIG) reviews all reports that are filed.

  • SSA OIG cannot provide you with information about actions taken on any reports.

  • Federal regulations do not allow information in law enforcement records to be shared, even with the person who made the report.

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In July, we reported on a rise in scam attempts where Social Security beneficiaries were being asked to pay to reactivate, protect, or restore their benefits. Currently, Social Security scams are the most commonly reported type of fraud and scam , and according to the Social Security Administration’s Office of the Inspector General (OIG), these scams continue to evolve. The OIG is now warning the public that scammers are making phone calls and then following up with emails containing falsified documents aimed at convincing people to pay.

You may have received one of these calls – either a recorded voice or a person falsely claiming to be a government employee, warning you of an issue with your Social Security number, account, or benefits, including identity theft. The caller may threaten arrest or other legal action, or they may offer to increase benefits, protect your assets, or resolve identity theft if you provide payment using a retail gift card, cash, wire transfer, internet currency such as Bitcoin, or a pre-paid debit card. 

How to tell if it’s legitimate or a scam

Scammers are aware that people are catching on to their attempts, so they’re coming up with new ways to convince Social Security beneficiaries that their frauds are legitimate. Here’s what to watch for so you can protect yourself and others from Social Security scams.

1. Threatening arrest or legal action: If you receive a threatening phone call claiming that there‘s an issue with your Social Security number or benefits, it’s a scam. The Social Security Administration (SSA) will never threaten you with arrest or other legal action if you don’t immediately pay a fine or fee.

2. Emails or texts with personally identifiable information: If there’s a legitimate problem with your Social Security number or record, the SSA will mail you a letter to notify you of any issues.

3. Misspellings and grammar mistakes: If the caller follows up with emails containing falsified letters or reports that appear to be from the SSA or SSA’s OIG, look closely. The letters may use government "jargon" or letterhead that appears official in order to help convince victims, but they may also contain misspellings and grammar mistakes.

4. Requests for payment by gift or pre-paid card, cash, or wire transfer: If you do need to submit payments to the SSA, the agency will mail a letter with payment instructions and options through U.S. mail. You should never pay a government fee or fine using retail gift cards, cash, internet currency, wire transfers, or pre-paid debit cards. Scammers ask for payment this way because it’s difficult to trace and recover.

5. Offers to increase benefits in exchange for payment: Similarly, SSA employees will never promise to increase your Social Security benefits, or offer other assistance, in exchange for payment.

How to report a scam

If you think you’ve been the victim of a Social Security scam, report it immediately to the Federal Trade Commission (FTC) at FTC.gov/complaint and to the SSA Office of Inspector General Fraud at oig.ssa.gov .

Protect others by spreading the word

We’ve worked with the SSA and FTC to create a fraud prevention placemat to help you recognize and prevent Social Security scams. You can order free copies of the placemat, both in English and Spanish, to use at a meal site or to share with friends and family. 

Because Social Security scams are increasingly common – even more common than IRS scams – it’s important to help educate others and raise awareness of these evolving tactics and how to identify and report scam attempts.

We will never: Threaten you with arrest or legal action because you don't agree to pay us money immediately. Suspend your Social Security number. Promise a benefit increase in exchange for money.

How do you check for suspicious activity on your Social Security number?

Contact the Internal Revenue Service (IRS) at 1-800-908-4490 or visit them online, if you believe someone is using your SSN to work, get your tax refund, or other abuses involving taxes. Order free credit reports annually from the three major credit bureaus (Equifax, Experian, and TransUnion).

Does Social Security suspend Social Security number for suspicious activity?

Whether it's a call, text or email, the FTC and the SSA debunk the falsehoods you'll hear in the Social Security impostor scams. — No, your Social Security number cannot be suspended, revoked, frozen or blocked. It anyone tells you that, hang up immediately.

What can someone do with your Social Security number?

A dishonest person who has your Social Security number can use it to get other personal information about you. Identity thieves can use your number and your good credit to apply for more credit in your name. Then, when they use the credit cards and don't pay the bills, it damages your credit.