I've used this app since I've gotten the service. It always worked great. But recently about a few months ago, it stopped notifying me about new voicemails. When I open the app, it says they're aren't any voicemails at all. I don't know if this is intentional since merging with T-mobile or not. But if that is the case; it would be great to notify your customers.
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I have been a Metro PCS customer for many years, and have used Visual Voicemail. it has been fine. Suddenly this week each time I tried to update my voicemails, I kept getting a "cannot connect" message. I knew I had new voicemails, since there were incoming call records. i uninstalled, then reinstalled the app. I was able to update my VMs. But now there is a "new voicemail" notification on my phone. I cannot get rid of it. Even restarted the phone.
332 people found this review helpful
Used to work well. Now, it constantly sends an error that it cannot retrieve my voicemail and I could NEVER utilize the feature where you can read the voicemail, rather than listen to it. I've looked for updates but it shows none are available. I've reset my phone thinking it was me and not the program, however, it continues with the same problem even though I do not have a voicemail that needs to be checked. Very annoying.
The Voicemail service of MetroPCS mobile phones provides access to saved and new voicemail on your account, and you can get it from any phone. Once in the voicemail menu, the mobile phone's keypad functions as command keys for fast forwarding, pausing or stopping the currently playing message. In addition to voicemail access, another of the many features of MetroPCS voicemail is the ability to convert voicemail to text, which allows you to read rather than listen to voicemail when necessary.
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Step 1
Push "1" on your MetroPCs phone's keypad and push "Send" to dial your account's voicemail. Alternately, dial your cell phone number from an alternate phone and wait until the call goes to voicemail. Press * and enter your voicemail's passcode to gain access to your unheard and saved messages. The default password for your voicemail is 9999.
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Step 2
Press 1 to play a message or 7 to delete the message. Push 9 on your keypad to save the message, or # to save it as a new message and proceed to the following new message.
Step 3
Press 1 while the message is playing to rewind it back six seconds, or 11 to go back to the beginning of the message.
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Step 4
Press 2 to pause the voicemail, and press 2 again to restore playback.
Step 5
Press 3 to fast forward six seconds in the voicemail, or press 22 to fast forward to the end. Press 0 on the keypad to get help with your voicemail, including password reset. Press * to return to the previous menu, or press ** to go to the main menu of voicemail.
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Step 6
Press "End" to exit out of your MetroPCS voicemail.
Step 7
Call *611 from your Metro PCS phone or dial 1-888-8METRO8 from an alternate phone to add the Voicemail to Text feature to your mobile plan. The add-on feature is $3.00 extra per month, automatically charged to your mobile bill until you remove it. Once you add it, voicemail is automatically converted to text messages and sent to your mobile phone within one minute.
Metro PCS is a cellular service provider offering cell phones and PDAs for everyday use. The company's voicemail feature allows you to listen to messages left for you by callers. Using your Metro PCS phone, you can record a personal greeting to tell people what to do after the “beep.”
Press “1” on your Metro PCS phone, then press “Send” to access your voicemail. You can also dial your cell phone number to access your voicemail. When you set up your voicemail the first time, you will have to follow a series of prompts. You will be prompted to create a password and a personalized greeting.
Create a password that you will easily remember. The password will consist of four numbers. The default password for Metro PCS is 9999. You will use the default password the first time you access your voicemail account.
Record a voicemail greeting. After you have recorded the greeting, follow the prompts to save it. If you are not satisfied with the greeting, you can delete the original and record it again.
Writer Bio
Based in New Jersey, Ashley Leonard has been writing professionally since 2007. Her articles have appeared on rsportscars.com and various other websites. Leonard holds a Bachelor of Arts in communications from Marymount Manhattan College.