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You've viewed all jobs for this search Hilton Reservations and Customer Care (HRCC) Team Members have the honor of being the first to share Hilton hospitality to our millions of customers around the world. Our agents' engaging personalities and passion for travel create friendly and reliable experiences for our guests, all while enjoying being part of one of the World's Best Companies to Work For. What will I be doing? The Remote Sales and Customer Service Representative is a work from home role within HRCC's support team and is perfect for someone with strong communication skills that can easily switch from selling Hilton to solving problems. This means being able to perform various roles, based on training provided. This includes (but is not limited to)-advising, selling, responding to inquiries/requests, and resolving issues/complaints. More specifically, you will:
Equipment - You will be required to provide (non-reimbursable):
Available Locations: We are currently hiring candidates in 30 states across the country, including Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin and Wyoming What are we looking for? We believe the success in this role will demonstrate itself through the following attributes and skills:
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
What is it like working for Hilton? The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Receive alerts for other Remote Sales and Customer Service Representative job openings What is the highest paying job at Hilton?Salaries at Hilton Worldwide range from an average of $41,355 to $112,191 a year. Hilton Worldwide employees with the job title Director of Sales make the most with an average annual salary of $75,382, while employees with the title Housekeeping Manager make the least with an average annual salary of $40,857.
What is Hilton customer service?1 (800) 445-8667Hilton / Customer servicenull
Does Hilton have a management training program?Through the Hotel College, HWU provides new General Managers with the training they need to lead their teams to success. During General Manager Training, GMs are introduced to their specific brand's culture, operational standards and various support tools and resources available through Hilton Worldwide.
How does Hilton create value for the customer?First, the Hilton Honors program improves the “stickiness” of customers. This program incentivizes them to return to the brand time and time again since they get points which lead to free room nights as well as perks during their stay including free wifi and room upgrades.
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