First commonwealth credit union customer service number

First commonwealth credit union customer service number

Have a question? Need help with something? We're here for you. Below are 4 easy ways to reach us.

We want to hear from you!

Question, comments, kudos, or concerns - your input is valuable and will allow us to better serve your needs in the future. 

4 Ways to Reach Us

Secure Message via Digital Banking

If you want to send a secure message, log in to digital banking through your mobile app or online. Messages sent after 5pm will be answered on the following business day.


Give Us a Call

Call us at 502.564.4775 or toll-free at 800.228.6420.

Our Contact Center is available:

  • Monday – Friday: 8:30 am to 5:00 pm
  • Saturdays: 9 am to 12:30 pm
  • Kit, your Virtual Assistant, is available 24/7/365. Not only can she answer common questions, she can also perform certain tasks related to your accounts and loans.

Drop By a Branch


Contact Us Form

First commonwealth credit union customer service number

join the Family

If you've never tried Commonwealth Credit Union before, now is the perfect time. Start enjoying the great rates, personalized financial advice, and the extraordinary experience we provide to all of our members. We're bettering lives in the community, and we'd love to be a part of yours. When you become a member of Commonwealth Credit Union, it's like becoming part of the family.

Become a Member

Reporting Loan Servicing Errors

Please write to us if you believe there has been an error in the servicing of your loan or to request additional information. You must submit your request to us at: First Commonwealth Bank, Loan Maintenance Support, P.O. Box 400, Indiana, PA 15701; or send us a secure message by accessing your online banking account. Please be sure that you:

1. Tell us your name and account number.

2. Describe the error and why you believe it is an error or why you need more information.

3. Tell us the dollar amount of the suspected error.

We will promptly acknowledge your request, investigate, and correct any errors which occurred. We will also provide you with written notification explaining the outcome of our investigation.

We want you to have confidence that you can bank virtually anywhere, anytime. With First Commonwealth's digital tools for self-service banking and 24/7 account access, it’s easier and faster to manage your account digitally. In this blog entry, we will be reviewing how to log into your online banking. Setting up your online banking account is fast and easy! 

Let's get started. Follow the steps below to gain access to your online banking.

Step 1: 

Visit www.firstcomcu.org. 

Step 2: 

In the online banking login box, enter your User ID (your password is entered on a separate page). Initial User ID will be: fc + your account number (fc#######).

First commonwealth credit union customer service number

Step 3: 

Next, you will your input your password. Your initial password: fc + the last six digits of the primary account owner’s Social Security number (fc######)

First commonwealth credit union customer service number

Please note that you will need to set up a new password the first time you log into online banking. The minimum length is eight characters. The first character must NOT be the character zero (0). 

For security reasons, you should also change your initial User ID. After logging in, click on the Settings tab and enter a new online banking ID (any alphanumeric combination up to 12 characters). 

Step 4: 

Review the online banking Disclosure and Online Agreement, choose a security image, and set your security questions. 

You are now registered for online banking. You can now quickly and securely: 

  • View Statement
  • Set-Up and Pay Bills
  • Open an Account
  • Check Balance/History
  • Make a Loan Payment
  • Stop a Payment
  • Transfer funds with Non-FCFCU Accounts
  • Order Check
  • and more!

Don't forget to download the app so we can always be there for you!!

Need Help? 

If you have questions during the sign-up or login process, please contact us at 610.821.2403. iI you become locked out of your account you must call our contact center (610.821.2403). Do not share your account information through email.

For other account-related concerns, please log in to online banking and send a secured message.

What is the 1 800 number for First Commonwealth Bank?

1 (800) 711-2265First Commonwealth Bank / Customer servicenull

Why is my account locked at First Commonwealth Bank?

This could be from putting in your username or password incorrectly too many times.

How do I log into my first Commonwealth Federal Credit Union account?

In the online banking login box, enter your User ID (your password is entered on a separate page). Initial User ID will be: fc + your account number (fc#######).

Does First Commonwealth Federal Credit Union use Zelle?

It's easy — Zelle is already available within the First Commonwealth Bank mobile banking app! Check your app or sign-in online and follow a few simple steps to enroll with Zelle today.