Email PrintChecking for an errorThe following features are useful for identifying the cause of an error. Show
Print Log Email Notifications - to the owner Email Notifications - to the sender "Send print notification email to sender" is selected if you are not using the approved senders list. "Send notification email" is selected for each address if you are using the approved senders list. Email is not receivedThe following situations may prevent an email from being received, even if the email was sent to the printer. Email rejected because sender not registered to the Approved Senders List: Too many addresses:
Email too large: Too many attachments: Too many print jobs pending: The printer owner has suspended the Email Print service: The Email Print service has been suspended for system maintenance: User account registration to the Epson Connect service is not complete: Email body text or attachment(s) are not printedThe following situations may prevent an email from being printed, even if the email has been received. Files that are not supported are attached to the email: There is nothing to be printed: Print job was deleted due to expiration of storage time: The print job was deleted: The print job
was cancelled: The printer is not ready for printing: Printing is slow to start or paper is ejected before printing is completeCheck the Internet environment to which the printer is connected. Problems with printer setupYou can check the printer’s status from the control panel, a network status sheet, a network connection report, and so on. For more information on printer operations, see the printer’s documentation. Scan to CloudCannot scanThe Destination List is not set: When you send data using Scan to Cloud, the Destination List is displayed from the Epson Connect server. Cannot connect the printer or the scanner to the Internet: You cannot use Scan to Cloud if the network cannot connect to the Internet. The Scanned data size exceeds the limit: An error mail is printedError emails from the Scan to Cloud destination address may be printed as Email Print jobs. Check that the destination’s service can receive emails directly. The Scan to Cloud menu is not displayedCheck that the printer or the scanner supports the Scan to Cloud service. You can check supported printers or scanners for each service from Epson’s website. If the menu is not displayed even though the printer or the scanner supports this function, the printer or the scannerfirmware may need to be updated. Click or tap Firmware Update in Web Config, and then follow the on-screen instructions to check and update the firmware. Scanning throughput decreases when scanning from the ADFScanning throughput may decrease when scanning from the ADF because scanned images are sent to the cloud service one by one. Epson iPrintCompatible file typesWord (doc, docx), Excel (xls, xlsx), PowerPoint (ppt, pptx), PDF, JPEG, BMP, GIF, PNG, TIFF Some file types cannot be printed using Android's local printing. For those file types, use remote printing. The printer is not found in the local networkThe printer or the wireless router are off: The network is not connected: The device and the printer are not on the same network: Cannot find the printer over the InternetCannot connect the device containing Epson iPrint to the Internet: The printer is not registered to the Remote Print function Remote printing over the Internet is not availableBefore you can use this function, you need to enable Remote Print on the User Page. Printing or scanning is too slowIf another application is running or the device enters power saving mode while printing or scanning using Epson iPrint, printing or scanning may stop or slow down. Printing or scanning resumes when Epson iPrint becomes active again. Cannot change and save the scanned file nameIf prohibited symbols or characters (such as /,:,*,?,<,>,│) are used in the file name, the display returns to the previous screen when you tap Save. Enter a file name without symbols. Cannot print with remote printingMake sure the file size does not exceed the limit. The maximum file size is 20 MB. Remote Print DriverRemote printing is not availableThe printer or the wireless router are off: Cannot install the driverYour computer’s operation system does not support this driver. Printing is slow to start or paper is ejected before printing is completeCheck the Internet environment to which the printer is connected. Cannot printMake sure the file size does not exceed the limit. The maximum file size is 100 MB and the maximum page size is 20 MB. How do I get my Epson printer to recognize my wireless network?Selecting Wireless Network Settings from the Control Panel. Press the home button, if necessary.. Press the icon. ... . Select Wi-Fi (Recommended).. Select Start Setup or Change Settings.. Select Wi-Fi Setup Wizard.. Select the name of your wireless network or select Enter Manually to enter the name manually.. Why is my printer not connecting to WiFi?Remove and Re-Add Your Printer in Windows
If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Then click Add a Printer or Scanner to re-add it to the device list. Incredibly (and frustratingly), this often gets things up and running again.
Why is my Epson 2720 not connecting to WiFi?Unplug your router's power cord from the power outlet, wait a brief period, and then plug it back in. Note: You may need to re-establish the connection for the other devices on your network. Download and install the Drivers and Utilities Combo Package from the Downloads tab on the product's support page.
How do I reset my Epson wireless printer?Reset the Printer's Network Settings for the Epson Artisan 800. If necessary, press the Home button on the control panel to return to the Home menu, then select Setup.. Press , then press Restore Default Settings.. Press Reset Network Settings.. Select Yes as necessary to reset the printer's network settings.. |