Cons:There were only three pillows, and they were soft to the point of uselessness (fortunately, we'd brought some of our own). The room was not well insulated - we could hear every word of the people walking past, the TV next door, and every footfall from upstairs. Overall, a disappointing experience. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global). On arrival a deposit was charged to my credit card. We did not know at the time. Hope the credit is returned.ChristopherStayed 1 night in Nov 2022 0 8/10 GoodLouisNov 12, 2022 Liked: Staff & service, amenities, property conditions & facilities Nice place but a little run down. LouisStayed 2 nights in Nov 2022 0 2/10 TerribleShanteTraveled with family and small children Oct 28, 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I love how I was greeted with a pleasant smile and was given complimentary cookies I didn't like the property condition, from the bedroom to the pool it was disgusting. Traveled with my 6 yr old son. And once we were settled into our room my son closed the bedroom door to the suite and we were locked in for 30 mins tried calling down to the front desk multiple times and after 15 mins I text and then finally had max come up to un jammed the door.becauae the handle was wiggly. The next morning was worse, unpon us leaving I saw a live roach in the covers of my bed. So disappointing as it's already minimum decent hotels in the area and I really thought this one from the reviews was good but I will never stay at this hotel again ShanteStayed 1 night in Oct 2022 0 6/10 OkayJohnTraveled with family Oct 24, 2022 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness The room could have been cleaner. Stains all over the carpet and dust here and there. JohnStayed 2 nights in Oct 2022 0 6/10 OkayQuintrellTraveled with family Oct 23, 2022 Liked: Staff & service Need to shampoo the carpets QuintrellStayed 1 night in Oct 2022 0 8/10 GoodmarieTraveled with family Oct 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff marieStayed 1 night in Sep 2022 0 6/10 OkayDavidTraveled with family Oct 2, 2022 Disliked: Amenities Close toy destination Breakfast was horrible Cold food . And it was instant food They only had eggs DavidStayed 1 night in Sep 2022 0 8/10 GoodCarlSep 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities CarlStayed 1 night in Sep 2022 0 8/10 GoodpaulTraveled with family Sep 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities location paulStayed 1 night in Sep 2022 0 8/10 GoodKellyTraveled with family Sep 7, 2022 Liked: Staff & service The mattress needs to be changed. It is ditch on both sides of the bed. Otherwise comfortable. it was nice having a smoking area. Although it needed some attention from time to time. The staff were pleasant |