(888) 237-8289 Best Buy Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(800) 433-5778
Geek Squad
(800) 566-7498
Product Recalls And Safety Alerts
(800) 304-1259
Return And Exchange
(877) 702-2211
Return And Exchange
Best Buy Emails:
Customer Service
Investors/ Franchising
Legal
CCPA Inquiries, DMCA Inquiries, Privacy Inquiries, Privacy Inquiries (Nevada)
More phone numbers and emails Less phone numbers and emails
Best Buy Contact Information
Corporate Office Address:
Best Buy Co., Inc.
7601 Penn Avenue South
Richfield, Minnesota 55423-3645
United States
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Summary of Best Buy Customer Service Calls
7.4K TOTAL
CALLS
06:03 AVG CALL
DURATION
17% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Best Buy Customer Service?
Payments and Charges Question:
- 3d ago “Make a payment”
- 10d ago “Billing”
- 12d ago “Being charged for a service I did not ask for”
Cards Question:
- 5d ago “Credit card statement”
- 14d ago “Credit card”
- 14d ago “Don't have my number card number”
Shipping and Delivery Question:
- 1d ago “Delivery”
- 7d ago “Didn't receive my order”
- 10d ago “I was suppose to have a washer and dryer delivered today. Now I get a text saying it won't be delivered. I have been without a washer and dryer due to Hurricane Ian. I need them today as you promised”
Request for Information Question:
- 10d ago “Need assistance”
- 29d ago “Calling about a promotion you have”
- 1M ago “Check my order”
Product/ Service Question:
- 15d ago “I've been waiting for a month to get my radio put in my car it was supposed to happen today so I took off work then they called this morning to cancel the appointment yes I'm pissed”
- 20d ago “New laptop doesn't work”
- 1M ago “Turned a damaged item”
Activation/ Cancellation Question:
- 8d ago “Cancelar el antivirus”
- 1M ago “Cancel order”
- 2M ago “Cancel geek squad renewal”
Return/ Replace Question:
- 1M ago “Returns”
- 1M ago “Return”
- 2M ago “I bought a 60 dollars protector screen for my s22 ultra. My phone got dropped accidentally and the screen protector that a bought did not protect my screen. Now i have to pay 300 to replace it. I just need my money back.”
Account Question:
- 1M ago “Need to log in”
- 1M ago “Regarding to my account”
- 1M ago “Balance”
Staff Question:
- 13d ago “Customer service”
- 2M ago “My refrigerator needs service”
- 4M ago “Need service call on tv”
Refund Question:
- 28d ago “Purchase refund”
- 4M ago “Refund”
- 5M ago “Refund credit”
Employment Question:
- 5M ago “401k”
- 5M ago “Pay off collections”
- 6M ago “Pay off”
Website/ Application Question:
- 3M ago “To order online”
- 1Y ago “About the buildings on the website”
- 1Y ago “Can’t complete order online...address incorrectly auto checks”
Other Question:
- 4d ago “Bad product ink printer”
- 5d ago “Geek squad subscription”
- 11d ago “Equipo dañado”
About
Best Buy Return Policy
To read more: //www.bestbuy.com/site/help-topics/orders-returns-exchanges-policy/pcmcat316000050002.c
Best Buy Delivery Policy
To read more: //www.bestbuy.com/site/global/free-shipping/pcmcat276800050002.c
Best Buy Terms of Service
To read more: //www.bestbuy.com/site/help-topics/terms-and-conditions/pcmcat204400050067.c
Best Buy Privacy Policy
To read more: //www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c
Best Buy Pros and Cons
Pros: Convenient location, Price, Selection, Wide variety of products, Products
Cons: Poor customer service, Delivery was terible, Slow to assist, Bait-and-switch tactics, Awful return policy
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Summary
Best Buy, Inc. is a company of a public type founded in 1983 in Minnesota. It is headquartered in Richfield, Minnesota. At the present time the company is on the Fortune 100 lists. Best Buy is the leading company in the retail of consumer electronics in the US and Canada. The revenue of the company is $30,8 billion. Best Buy employs 140.000 people. The watchword of the company is: "Thousands of possibilities". Best Buy was the first company to sell DVDs, DVD hardware and software. In 2004 Best Buy was named the best company of the year and one of the most generous corporations by Forbes.
Best Buy is ranked 437 out of 2002 in Appliances and Electronics category
Area Served
USA, Worldwide, Canada, Asia, Other
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