Amazon prime chase credit card customer service number

Comparing credit cards can be tough. But you’ve got the knowledgeable WalletHub community on your side. We encourage everyone to share their knowledge while respecting our content guidelines. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not the financial institution’s responsibility to ensure all posts and questions are answered.

How do I make an Amazon Store Card payment?

The easiest way you can pay your Amazon.com Store Card is either by logging in to your online account or by calling (866) 634-8379. Alternatively, you can pay your Amazon.com Store Card by mail.

Here's how to make an Amazon.com Store Card payment:

  • Online:
    Log in to your online account to schedule a payment. You can make a payment any day during the billing period up to the due date.

     From the Payments tab, scroll and click “Make a Payment.” Select the payment amount and include your bank's routing number and account information. Verify your payment information and click “Make a Payment.”

     Alternately, you can skip login or registration and pay as a guest.

  • Over the phone:
    Call customer service 24/7 at (866) 634-8379. When prompted, press “1” and enter your account number, or your Social Security number (SSN). Follow the voice prompts to make a payment or speak to a customer service representative.

     There's no charge to pay by phone, if you use the automated system, unless you ask for an expedited payment.

  • Via mail:
    Lastly, you can send a copy of your Amazon.com Store Card monthly statement and a check or money order made out to:

     Synchrony / Amazon
    P.O. Box 960013
    Orlando, FL 32896

     Make sure to include your account number on your payment. Synchrony Bank only accepts payments drawn from a U.S. bank account and does not allow cash payments.

Synchrony Bank offers a 23-day grace period from the close of the billing period until the payment due date. If you make your Amazon.com Store Card payment in full during this timeframe each month, you'll avoid paying interest charges.

Here's how to set Amazon.com Store Card automatic payments:

You also have the option to set up your account for recurring payments online. After logging in, enter your bank account information and select your desired payment amount. Choose from the minimum payment due, statement balance, current balance or other amount. Synchrony will debit your account for the designated amount on the scheduled payment date each month.

It's important to note that these payment instructions are specific to the Amazon.com Store Card, which is issued by Synchrony Bank. The Amazon.com Credit Card is a separate credit card account issued by Chase Bank and its payment methods are different.

View more answers

How can I pay my Amazon Credit Card?

The easiest way you can pay your Amazon.com Credit Card is online, by either logging in to your account or using the mobile app, or over the phone at (800) 436-7958. Alternatively, you can pay your credit card bill at any of the issuer's ATMs or branches, by mail, or via Western Union.

Keep in mind that, if you want to pay a Amazon.com Store Card bill, you will have to choose between slightly different payment methods, as the store version of this card is issued by a different bank.

Here's how you can pay your Amazon.com Credit Card:

  • Online:
    Log into your account, select your Amazon.com Credit Card, click "Pay credit card" and follow the instructions to enter your payment account number and routing number.
  • Mobile app:
    Get the mobile app and after signing in, choose the account for the card you want and tap "Pay card". Then, enter the amount, the account you want to pay from, and the payment date. Tap "Schedule," then confirm your choices and, finally, tap "Schedule it".
  • By phone:
    You can also pay your Amazon.com Credit Card bill over the phone. Call (800) 436-7958 and follow the prompts from the issuer's automated system.
  • At an ATM/branch:
    Find the card issuer's nearest ATM or branch and make your payment there.
  • By mail:
    You can also send an Amazon.com Credit Card payment by mail. Send your check or money order with your name and account number to:
    Cardmember Services
    P.O. Box 6294
    Carol Stream, IL 60197-6294
  • Via Western Union:
    For Western Union payments, use the Code City WALNUT.

It's worth noting that payments via mail take the longest time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date. If your preferred payment option is Western Union, remember that it may take up to 7 days before the payment is reflected on your account.

How do I apply for the Amazon Credit Card?

Maria Adams, Credit Cards Moderator

The easiest way to apply for the Amazon.com Credit Card is online. Alternatively, you can submit an application for this card at your nearest Chase branch (the card's issuer). You cannot apply for the Amazon.com Credit Card over the phone.

What You need to Apply for the Amazon.com Credit Card

  • You need a credit score of at least 700 to get approved for the Amazon.com Credit Card. This means you need at least good credit to get this card.
  • You must be at least 18 years old.
  • You need to have a valid U.S. Social Security Number and a U.S. physical address.

If you don't get a decision instantly, you can check your application status by calling (888) 338-2586.

Ultimately, if you are interested in applying for the Amazon.com Store Card, you can do that online. This card is issued by a different bank and it can only be used for Amazon.com purchases. 

What are the best Amazon credit card benefits?

Cameron DiGiovanni, Writer

The best Amazon Credit Card benefits are its generous rewards and $0 annual fee. Cardholders also enjoy benefits such as travel accident insurance, lost luggage reimbursement, rental car insurance and concierge services.

Amazon.com Credit Card Benefits

  • $50 Amazon.com gift card upon approval ($100 for Prime members)
  • 1 - 5 points per $1 spent
  • $0 annual fee
  • 0%
  • Travel accident insurance
  • Lost luggage reimbursement
  • Rental car insurance
  • Concierge services
  • Roadside dispatch
  • Baggage delay insurance
  • Travel and emergency assistance
  • Extended warranty protection
  • Purchase protection

As long as you have good credit, the Amazon.com Credit Card is certainly a card to consider adding to your wallet.

What's the Amazon Credit Card phone number for customer service?

Maria Adams, Credit Cards Moderator

The Amazon.com Credit Card phone number for customer service is (888) 247-4080. If you have any questions about your card, that's the number to call.

If you prefer getting your info online, you could simply access your account through the issuer's website. If you don't have an online account, you can easily create one.

Ultimately, the phone number for the Amazon.com Store Card's customer service is different, as this card is issued by a different bank. The number is: (866) 634-8379.

What is the Amazon store card credit score requirement?

Maria Adams, Credit Cards Moderator

The Amazon.com Store Card credit score requirement is at least 640; this means that you need at least fair credit to get Amazon.com Store Card. The better your credit score is, the higher your approval odds will be. Keep in mind that they will also look at your credit history, your income, and any debts you might have when making a decision on your application.

View more answers

What is the Amazon.com Credit Card concierge benefit?

Adam McCann, Financial Writer

The Amazon.com Credit Card concierge is a free benefit that acts like an on-demand personal assistant for cardholders. Amazon.com Credit Card cardholders can contact the concierge by calling (888) 247-4080 to ask for help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.

Things the Amazon.com Credit Card Concierge Can Help With:

  • Booking travel
  • Purchasing tickets to events
  • Making restaurant reservations
  • Recommending and purchasing gifts
  • Arranging transportation
  • Trying to locate lost baggage

While the concierge may not be able to help with every request, they will do their best to assist with anything.

What is the best Amazon credit card?

John S Kiernan, Managing Editor

The best Amazon credit card is the Amazon Rewards Visa by Chase because of its generous rewards and $0 annual fee. This Amazon credit card offers 3-5 points per $1 spent at Amazon and Whole Foods, along with a $50-$100 gift card after approval, depending on whether or not a cardholder has a Prime membership.

Applicants need at least good credit to get approved for the Amazon Rewards Visa. But that doesn't mean people with lower credit scores are out of luck. The best Amazon credit card for Prime members with fair credit is the Amazon Store Card from Synchrony Bank, for example. It offers 5% cash back but only if you have a Prime membership. Or, if you don't want a store-branded credit card, there are some other great options that enable you to earn bonus rewards on Amazon purchases, pay for Amazon purchases with rewards, or both.

Top 6 Credit Cards for Amazon Purchases

  • Overall Amazon.com Credit Card
  • Fair Credit Amazon.com Store Card
  • Shop with Points on Amazon Chase Sapphire Preferred® Card
  • Cash Back Citi® Double Cash Card – 18 month BT offer
  • Business Amazon Business American Express Card

It's also good to note that several credit card rewards programs participate in Shop With Points on Amazon. This lets you use your rewards directly for Amazon purchases. The participating rewards programs are Chase Ultimate Rewards, ThankYou from Citi, Discover Cashback Match™, American Express Membership Rewards, Capital One Rewards and Hilton Honors.

View more answers

Where can I check my Amazon Credit Card balance?

Maria Adams, Credit Cards Moderator

The easiest way you can check your Amazon.com Credit Card balance is either online or over the phone at (888) 247-4080, but there are alternatives, too. Keep in mind that the ways to check your Amazon.com Store Card balance are different, as the two cards aren't issued by the same bank.

Here's how you can check your Amazon.com Credit Card balance:

  • Online: You can check your Amazon.com Credit Card balance simply by signing in to your account.
  • Chase Mobile App: You can also check your Amazon.com Credit Card balance on the go from the Mobile app.
  • Phone: Call (888) 247-4080 and you will be able to talk to a representative.
  • Bill statement: You can also check your credit card balance by looking at your bill statement.

It's a good idea to keep an eye on your Amazon.com Credit Card balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.

How can I manage my Amazon Credit Card?

Maria Adams, Credit Cards Moderator

You can manage your Amazon.com Credit Card by logging in to your online account or using the mobile app. The Amazon.com Store Card is issued by a different bank, so, in order to manage this card, you need to either visit its own login page or use its issuer's mobile app.

By logging in to the website or using the mobile app, you will be able to see your card's balance and previous statements, as well as manage your rewards. You can also set up one-time, automatic, or recurring payments.

How to get help for managing your Amazon.com Credit Card account:

If you have questions about your Amazon.com Credit Card account, call customer service at (888) 247-4080 or email the issuer securely after you've logged in to your account. For the Amazon.com Store Card, you can contact customer service at (866) 634-8379. In addition to answering your questions, customer service can help you make a payment, tell you about previous transactions, and more.

Keep in mind that you won't be able to manage your Amazon orders, change shipping information, or handle returns through your credit card account. Those things must be done through your account at Amazon.com.

How do I contact Amazon Prime credit card?

If you have questions about any of these cards, call 1-866-634-8379, available 24 hours a day.

What is the phone number for Chase Amazon credit card?

To access this service, simply call 1-800-953-7392.

How do I contact Chase customer service by phone?

Need help with your account? Sign in to chase.com and send us a secure message; or call 1-800-935-9935.

Does Chase have 24/7 customer service phone number?

Personal Banking: 1-800-935-9935.

Toplist

Latest post

TAGs